Return Policy

Compatibility check is the responsibility of the buyer. Also, all of our orders will ship with tracking numbers, it is solely the buyer's responsibility to receive the item upon it's expected delivery. For sanitation reasons, WE CAN ONLY ACCEPT A RETURN OR EXCHANGE IF THE ITEM HAS NOT BEEN OPENED / USED. TAKE NOTE OF THE TAMPER SEALS ON THE WICKING MATERIAL. We will not accept returned items in which the product has been opened or used, save for defect. This applies specifically to SILICA WICK, EKOWOOL, STAINLESS STEEL CABLE, & ANY TYPE OF WIRE.  Other products may be returned or exchanged even if opened / used, as long as the return request is submitted within the stated time period below. In most cases, return shipping is free. NO RETURNS ON E-LIQUID.

  • After receiving the item, contact us within - 14 days
  • Refund will be given asMoney back or exchange
  • Return shipping - Depends on the case.