Starting August 8, 2016 When making a purchase at LightningVapes.com, you will notice a new age verification process that you must complete at the cart page. This process is done by a third party company called Veratad Technologies. Veratad is 100% secure and will never use your information for anything other than to verify that you're of legal age to purchase our products. Veratad was founded in 2006 and has successfully and securely served industries including age restricted commerce, education, financial services, healthcare, telecommunications and others.
You will notice now that on the cart page there is a drop-down menu asking for your date of birth at checkout. Your full name, shipping address, and date of birth is sent to Veratad's API and returns a PASS or FAIL based on that information alone. Financial information IS NOT sent to Veratad. This new age verification process has been put in place in order to be compliant with the new FDA regulations & some state regulations regarding electronic cigarettes & other vaping materials and supplies. "Um, I just want to buy some batteries, they aren't a tobacco product. They're just batteries!". We know, however the language of the FDA regulations says that any product sold with intent to be used with a tobacco product, is automatically also classified as a tobacco product. With any luck, the vaping industry will be able to overcome these broad, over reaching regulations and they will be replaced by common sense regulations.
If you fail the age verification process, you may still be able to provide information that will help us verify your age without obtaining a copy of your license. Contact us for more details. Otherwise, you will be required to submit a driver's license, or other state issued photo identification to us via email, or purchase Adult Signature Confirmation for your order. We will not share this information with any third party. It will solely be used for us to verify your identity and age. Once you submit your photo ID, you will not have to submit your information again for future purchases. The only process you will have to go through is simply logging into your account on LightningVapes.com and our system will already know that you have been verified.
Common reasons for failing the age verification process include:
- Shipping address doesn't match to any public records of your name.
- Recent address change.
- Using an alias instead of a full name, e.g. DJ Doe instead of Daniel James Doe.
- Typographical errors in your name or shipping address.
- There's just plain not enough public information to verify your identity & age.
Thank you for your patience as we strive to make every transaction as smooth as possible despite the new hurdles the vaping industry currently faces.